Listen & Learn Customer Service Assistant

Listen & Learn requires a Customer Service Assistant with excellent skills English and possibly another language, to provide support to our growing team in the UK, USA and Europe. 

Responsibilities:

·         Responding to client enquiries by email and phone

·         Preparing quotations

·         Recruiting   teachers

·         Organising and coordinating courses

·         Reporting to management

Requirements /Essential Criteria :

Skills:

-Speak and write English fluently and preferably speak at least one other language

-Have an excellent phone manner

-Have excellent PC (Office, spreadsheet and internet) skills

Knowledge and experience:

-Have proven customer service experience

-Have a university degree

-Have experience working in an international team

Behavioural competencies:

-Customer service orientation

-Flexibility

-Teamwork

Desirable:

-Have experience working in educational environment

Salary: $USD650 per month

Hours / Holidays:  Monday to Friday, 9.30am to 6pm, one hour for lunch 20 days paid holiday plus 8 public holidays

Starting date: Immediately

If you are interested in joining a growing company, and feel confident that you can work well remotely, then send your CV + cover letter in English to Steffi Franke, HR Manager, at steffi@listenandlearn.org Subject line: Listen & Learn Customer Service Assistant.